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Shipping Policy
| Orders over $30 for MN & WI | Orders under $30 for MN & WI | |
| Standard (5-9 business days): | FREE | $4 |
| FedEx 2-day (2 business days): | $19 | $19 |
Shipping Rates and Restrictions All Other States*
| Standard | ||
| Standard (5-9 business days): | $8 | |
| FedEx 2-day (2 business days): | $19 |
| *Prescription (Rx): | Allow 1-2 days for approval from your veterinarian. Orders will not be shipped until approved. |
| *Overnight/2-day: | For Continental US, Alaska & Hawaii only. Requires a signature when delivered. Thursday 2 day will arrive Tuesday. Friday Overnight will arrive Wednesday. |
| *Refrigerated Items: | Must be shipped Overnight. Does not qualify for free shipping. Arrival day must be a weekday. Cannot be shipped out of the US. |
| *Non-prescription only orders placed after 3pm Central: | Processed the following business day. |
| *Prescription (Rx): | Allow 1-2 days for approval from your veterinarian. |
| *Exact Shipping Costs: | Displayed on final page before order confirmation. |
Payment Policy
Payment is due upon checkout. We currently accept Visa, MasterCard, American Express and Discover.
Returns and Exchanges Policy
If you are dissatisfied with your purchase at any time you may return it for a replacement or refund. We are committed to 100% customer satisfaction. If you need to return your item, please reference your invoice number so that we can easily identify you.
The other option is to include the following information on a sheet of paper: your name, address, and phone number. List the reason for the return and indicate whether it is an exchange or refund. If you have any questions, feel free to contact us as 1-866-956-7613, Monday-Friday, 8:00am-5:00pm CST.
Please send the returned merchandise to:
YourVetsPharmacy, 8400 Coral Sea St NE, Moundsview, MN 55112
If you need to contact us for any reason, please use our Contact Form.
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