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Products for your Pet
Shipping Policy
| Orders over $30 | Orders under $30 | |
| Standard (5-9 business days): | FREE | $3 |
| FedEx 2-day (2 business days): | $12.00 | $12 |
| FedEx Overnight (next business day): | $20 | $20 |
| *Overnight/2-day: | For Continental US, Alaska & Hawaii only. Requires a signature when delivered. Thursday 2 day (before 2:00pm) will arrive Monday. Friday Overnight (before 2:00pm) will arrive Monday. |
| *Refrigerated Items: | Must be shipped Overnight. Does not qualify for free shipping. Arrival day must be a weekday. Can not be shipped out of the US. |
| *Non-prescription only orders placed after 3pm Central: | Processed the following business day. |
| *Prescription (Rx): | Allow 1-2 days for approval from your vet. |
| *Exact Shipping Costs: | Displayed on final page before order confirmation. |
Payment Policy
Payment is due upon checkout. We currently accept Visa, MasterCard, American Express and Discover.
Returns and Exchanges Policy
If you are dissatisfied with your purchase at any time you may return it for a replacement or refund. We are committed to 100% customer satisfaction. If you need to return your item, please reference your invoice number so that we can easily identify you.
The other option is to include the following information on a sheet of paper: your name, address, and phone number. List the reason for the return and indicate whether it is an exchange or refund. If you have any questions, feel free to contact us as 1-866-956-7613, Monday-Friday, 8:00am-5:00pm CST.
Please send the returned merchandise to:
YourVetsPharmacy, 8400 Coral Sea St NE, Moundsview, MN 55112
If you need to contact us for any reason, please use our Contact Form.